THE ROLE OF CUSTOMER FEEDBACK IN IMPROVING SALES STRATEGIES
- Project Research
- 1-5 Chapters
- Quantitative
- Simple Percentage
- Abstract : Available
- Table of Content: Available
- Reference Style: Available
- Recommended for : Student Researchers
- NGN 3000
THE ROLE OF CUSTOMER FEEDBACK IN IMPROVING SALES STRATEGIES
This study investigates the role of customer feedback in improving sales strategies. Objectives include: (1) assessing the impact of customer feedback on sales tactics, (2) identifying the most effective feedback collection methods, and (3) analyzing the role of feedback in product development. A survey design is employed to capture a wide range of customer responses. Using Taro Yamane's formula, the sample size is 360, ensuring comprehensive coverage. The study is conducted in the retail sector in Port Harcourt, Nigeria. The reliability coefficient score is 0.86, indicating reliable results. Findings demonstrate that customer feedback significantly enhances sales strategies, with online surveys and direct feedback being the most effective methods. Recommendations include implementing systematic feedback collection processes and integrating feedback into strategic planning to improve customer satisfaction and sales.
Related Project Materials
PROBLEMS AND PROSPECTS OF PERSONAL INCOME TAX IN NIGERIA
ABSTRACT
This Paper examines the problems associated with the Assessment and Administration of Personal Income Tax on Mo...
THE IMPACT OF CUSTOMER SERVICE SKILLS ON ADMINISTRATIVE PERFORMANCE
THE IMPACT OF CUSTOMER SERVICE SKILLS ON ADMINISTRATIVE PERFORMANCE
Abstract: The obje...
EXAMINATION OF INTEGRATED REPORTING AND ITS RELEVANCE IN MODERN FINANCIAL REPORTING
Abstract
This study examines the relevance of integrated reporting in modern financial reporting in Lag...
PHYTOCHEMICAL AND ANTIVENOM STUDIES ON THE STEM BARK OF ALBIZIA CHEVALIERI HAMS (MIMOSACEAE) ON NAJA NIGRICOLLIS BROADLEY ENVENOMATED MICE
ABSTRACT
Albizia chevalieri Hams (Mimosaceae), mostly found in the Northern Sahel Savannah region of Nigeria as well as in Nigér a...
LIBRARY SERVICES IN A LINGUISTICALLY DIVERSE COMMUNITY
ABSTRACT
This research work covers the impact of library services in a linguistically diverse community...
AN EVALUATION OF GREEN HUMAN RESOURCES AND EMPLOYEES' BEHAVIOR IN THE HOTEL INDUSTRY
ABSTRACT
This study was carried out on the assessment of green human resources and employees' behav...
PROBLEMS AND PROSPECTS OF ESTABLISHING SMALL SCALE ENTERPRISES IN NIGERIA
ABSTRACT
It also paid attention to the foundling of the small-scale business in Nigeria. Whereas failure of the large-scale import depart...
THE ROLE OF PROJECT-BASED LEARNING IN VOCATIONAL CURRICULUM DEVELOPMENT
ABSTRACT: The Role of Project-Based Learning in Vocational Curriculum Development investigates the effectiveness of project-based learning (PBL) in...
BUDGETARY CONTROL: AN EFFECTIVE TOOL FOR PLANNING AND CONTROL IN THE BANKING INDUSTRY
ABSTRACT
This study was carried out to examine budgetary control as an effective tool for pla...
LEADERSHIP STYLE AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE
Abstract
This project is designed to investigate leadership styles and its impact on organizational per...
